FAQ2022-06-22T03:22:30+02:00

How do I get to the starting point of the bicycle tour? 

Your bicycle adventure starts right at the Khlong Toei Pier in Bangkok, in front of the 7-11 Supermarket. Your guide will welcome you here and together you will cross the impressive Chao Praya river to Jaeb’s Pier. This is where you get your bicycle and further instructions.

Khlong Toei, Krung Thep Maha Nakhon 10110
Bangkok, Thailand

Google Maps link:  https://goo.gl/maps/fuSpa1j6PXkmjYnx6

Every taxi driver knows Khlong Toei Pier or Wat Khlong Toei Nok. In case you prefer to come by bus, these are the lines that stop at Khlong Toei Pier: 4, 47, 72, 102, 162, and 180.

What is the price of your bicycle tour?

You can see the price appear when you try to make a booking on one of our product pages.

How can we pay?

You can pay for your bicycle tour online by PayPal. Paying by Credit Card is also possible via Paypal. Just click on the Paypal logo and you will find the option.  You can also pay the full amount in cash (Thai Baht) to the guide, before the tour begins if you booked via email. Unfortunately, we cannot accept card payments on site. We would appreciate it if you could inform us promptly of cancellations or any changes.

What is your child policy?

Children riding with one of the parents in a child seat, join free of charge. We advise families with children under twelve to book a private tour. Our guides will ensure that your family can safely enjoy the tour and adjust the route deemed desirable. There will be a THB 500 surcharge for a private family tour. The price for children under twelve amounts to THB 1,000. Children under twelve will ride on children’s bikes, which are not made from bamboo

What do our tours include?

  • Welcome drink
  • Sunblock and mosquito repellent (upon request)
  • A friendly, knowledgeable, English-speaking guide
  • Fees such as bike rental, guide fees, entry fees, ferry fares
  • Hydration throughout the tour
  • Snacks
  • Snacks, Lunch, or Dinner
  • Rain ponchos in case of long-lasting rain

I’m coming during the rainy season (May-November). What if it rains in Bangkok?

The rainstorms here typically consist of scattered showers that occur in the afternoon and are of short duration. In most cases, our guides will find shelter and have a nice chat about local history, nature, the meaning of life, etc. Before you know it, the rain has passed and you are on your way again. In the less common cases, when the rain does not stop in a short period of time and is not heavy, your guide will offer rain ponchos and the tour will continue unless someone melts.

Do you offer private tours?

Yes, we do. Please contact us about your plans and we will be happy to accommodate you.

Is the tour safe for those who are shaky on a bike?

While we wish to accommodate everyone on our regular tour, the local paths we will ride sometimes consist of elevated, meter-wide concrete paths that may not have safety railings and turn at sharp 90-degree angles. Please see our Gallery for photos of these. If you cannot confidently ride these or they make you nervous, please consider contacting us for a private tour that sticks mostly to wide paths and roads. In any case, you should at least be able to ride a bicycle confidently on roads. Your safety is our number one concern, and we don’t wish to compromise it by falsely saying: “Sure, everyone can ride our tour.” Keep in mind this is Thailand, and there usually are no safety standards. This is part of what makes the experience here enjoyable and exciting (and makes for interesting photos), but we definitely don’t want to see anyone get injured!

What should I bring and wear?

Light-colored, comfortable, breathable clothing with nothing long-sleeved that will get caught up in the bike and become an emergency brake is recommended. The elevated paths that thread through the greenery have lots of shade, but those who sunburn easily may want to wear a hat or grow lots of hair. Sunblock is available. Covered shoes with sturdy soles are recommended, but comfortable sandals with supportive soles are fine too. Typical Thai construction-worker shoes (rubber flip-flops) are not recommended. For the night tour, we advise you to wear long pants because of the mosquitos.

What is your cancellation policy?

If customers cancel within a 24-hour period, there is a 50% cancellation fee.